Legal information

1. Contracting partner

In the case of the conclusion of a contract
Company: BMT Fluid Control Solutions GmbH
Branch: Fluid24
Name: Patrick Stamm
Street: Max-Planck-Straße 16
Post code / City: 61381 Friedrichsdorf, Germany
Phone number: +49 6101 95400-40
Fax: +49 (0)6101 9540039
Email: info@fluid24.eu
Company registration number: HRB 15303
will be your contracting partner

2. Conclusion of contract

The customer initiates the order process by clicking on the link »Into the shopping cart«.
After the information necessary for contract fulfilment has been entered (please observe our data privacy statement for this purpose) and the methods of payment and delivery have been selected, the customer places a binding offer by clicking on the link named "Send order". Immediately after placing the offer, the customer will automatically receive a generated email which confirms the receipt of the offer by our server (confirmation of receipt). This email does not represent the acceptance of the contractual offer, it only provides information on the receipt of the order. A sales contract will not be concluded until the ordered product is sent to you or until we send you a separate acceptance email. The contract text will be saved after conclusion of the contract, it is however not accessible for the customer. The contract can be concluded in the following languages: German, English, Italian, French and Spanish. Before placing his order the customer will receive a summary of the content of his order on the website to enable the correction of input errors. By using the "Back" function of his browser function, the user can access the website where his information is saved, in order to correct input errors after controlling his offer.

3. Payment possibilities

Within the framework of the order process the customer can select the following types of payment:
a) Advance payment
b) Cash on delivery
c) Credit card
d) Cash on collection
e) Paypal
If the customer selected »advance payment« as the method of payment, payment is either made by bank transfer or cash payment to our account. Delivery will not be effected until the invoice amount is received on our account. If the customer selects »cash on delivery« as the method of payment within the framework of the order process, payment is made cash at handover of the goods by the deliverer. For payment by »credit card«, the credit card number, the date of expiry, the name of the credit card holder and the check digits of the card must be stated. Statements will be verified. After successful verification of the information, the credit card account will be charged. Goods are delivered by parcel service. Cash payments can only be made, if the customer picks up the goods himself. Pickup hours are Mondays to Thursday from 9.00 a.m. to 4 p.m. Friday from 9.00 a.m to 2.00 p.m. Please arrange a date for pickup by telephone or email in due time. For payment by »PayPal«, the customer can charge his PayPal account or his credit card. Goods are delivered by parcel service.

4. Deliveries

We will hand over the ordered goods to a shipping company for delivery to the address stated with the order. Goods delivery will be free to kerbside.

5. Withdrawal policy for consumers

Cancellation policy

You have the right to cancel this contract within 14 days without giving reasons. The cancellation period is 14 (fourteen) days from the date on which you or a third party nominated by you, other than the carrier, take possession of the goods. To exercise your right of cancellation, please inform us of

Company: BMT Fluid Control Solutions GmbH
Branch: Fuid24
Name: Patrick Stamm
Street: Max-Planck-Straße 16
Post code / City: 61381 Friedrichsdorf, Germany
Phone number: +49 6101 95400-40
Fax: +49 (0)6101 9540039
Email: info@fluid24.eu

within a unique declaration (e.g. a letter sent by mail, fax or email) of your decision to cancel this contract. You can optionally use the attached sample cancellation form. You can also fill out and submit the sample cancellation form or another unique declaration, electronically, on our website (www.fluid24.eu). Once you have made use of this possibility, we will send you confirmation of the receipt of such cancellation immediately (e.g. by email). To guarantee the cancellation period it is sufficient to submit the notice of implementation of the right of cancellation before the cancellation deadline has expired.

Consequences of cancellation

If you cancel this contract, we are obliged to repay all payments that we have received from you including delivery charges (except for additional costs arising from choosing a different type of delivery to the cheap, standard delivery offered by us) without delay and at the latest within fourteen (14) days from the date on which the notice of cancellation of this agreement is received. We use the same means of payment for this repayment that you used in the original transaction, unless something else has been expressly agreed with you; in no instances will fees be charged for this repayment. We may refuse to refund payments until we have received the goods again or until you have demonstrated that you have returned the goods, whatever is sooner. You must return or hand over the goods promptly and in any case no later than fourteen days from the date on which you have informed us about the cancellation of this agreement. The deadline is guaranteed, if you send the goods before expiration of the fourteen-day period. You must bear the direct costs of returning the goods. You will only be liable for any possible loss in value of the goods, if this loss in value is attributable to their unnecessary handling for testing, properties and function of the goods.

End of cancallation policy

Sample cancellation form to download